Do these phrases sound familiar?

  • I don’t know what I’m going to do about….
  • I know something has to change but…
  • I’ve got a problem with…
  • I can’t decide whether to…

Did you hear that? That’s the sound of change waiting to happen. These phrases often signal someone is “stuck” in processing mode. It’s just like that annoying hourglass that appears when our computer system is frozen or locked up. We use these phrases to signal to others: We need HELP to rethink and regroup.

What do you do? Help!Once you hear those words from a friend, co-worker, spouse, or others, how do you help?

Are you the advice giver, story teller, or accountability partner?

“The experience of being understood versus interpreted is so
compelling you can charge admission.” – Joseph Pine

In this post series we’ll explore the difference between being understood versus interpreted andprovide tips for what to be listening for when you hear the sound of change.